Last updated: 21/02/2026

At Kris Scales Co, we value transparency and fairness.

1. Cancellations

• Clients may request cancellation by contacting us in writing.

• If work has not started, cancellation may be approved.

2. Refunds

• No refunds once the project or service has started.

• If a refund is approved, it will be processed within 7–10 business days.

• Transaction and processing fees are non-refundable.

3. Milestone-Based Projects

For projects with milestones:

• Completed milestones are non-refundable

• Only unused portions may be considered for refund

4. Digital Services

Due to the nature of digital services, refunds are generally not applicable once delivery has begun.

5. Contact for Refunds

Refund or cancellation requests must be sent to:
📧 devansh@scalehousego.com